As a source of honesty, my frustration with Dell Financial Services has continued. I have made four payments in the last four months. I have filed a complaint with Texas Commissioner of Consumer Services which licenses Dell to do business in Texas.

I have been laughed at, called by a computer at 8:15 AM to only find there is no person to talk to. My rates have gone to an interest rate I am sure Russia uses.

I have emailed, mailed and phoned Dell to negotiate a lower rate all to no avail.

I have a link Here to all the complaints at Ripoffs.com that has 120 complaints as of now.

This company should not be dealt with if you value money. Because from what I can see they will fee you, over charge you and refuse to talk about any help you can receive from them even after you pay your bill four months in a row.

I was one day late when the computer called me. After I called a collector in hopes I could talk to a customer service rep he coded my account to receive five phone calls a day. They will call you even after you pay. I made a payment on 3/9 and until I faxed another letter to the Texas Commissioner of Consumer Credit did I get no phone calls.

Apparently as powerful as Dell is to call you five times a day they can tell you have paid an account on the Dell Financial Website and you bank has EFTed the funds.

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